Category Archives: Windows

Restore Desktop Icons

An issue I see pop up every so often is where a users desktop icons disappear. This can be worrisome because many users store their files on the desktop and these files appear to disappear as well. I will show you now how to restore desktop icons.

A feature of Windows is the ability to hide the desktop icons. This is a handy feature if you are required to share a screen during a meeting or conference. It is handy too if you just wish to have a minimalist feel to the screen.

If, for whatever reason, the desktop icons have disappeared on your PC – don’t be alarmed – The process to restore the icons is very simple once you know how.

Restore Desktop Icons

To restore your desktop icons first make sure you are on the desktop. You can minimise all items and go back to the desktop by holding the Windows Key and pressing M.

Once you are on the desktop, right click anywhere on the screen. You will be presented with the following menu.

Navigate to the menu item identified as View – Once you hover over view, another menu will appear.

From the second menu, move your mouse cursor down and click on Show Desktop Icons.

restore desktop icons
Windows 10 desktop with icons restored

Your desktop icons will now be shown on the screen – to hide the icons follow the same steps.

These steps will not work if you have accidentally deleted a file or folder. This will only restore the items that are temporarily hidden from view.

More more tips, visit our Tech Tips page!

How to Fully Shutdown Windows 10

Fast Startup is a feature initially released in Windows 8. It allows a computer to power on more quickly by going into hibernation mode on shutdown, as apposed to completely shutting down. This gives the user faster bootup and shutdown times.

This can be problematic if you are troubleshooting issues with your PC. The first thing to do when troubleshooting your PC is to turn it off and on again. But because Windows going into hibernation mode it wont resolve any issues with a problematic service running on your PC. Fulling shutting down your PC can help to speed up your PC as well.

There are a couple of different ways to fully shutdown Windows 10. I will take your through these now.

Shutdown Windows 10 with the shift key

The most simple way to shutdown Windows 10 is to hold the shift key when clicking the Shutdown button.

You may notice Windows takes a little longer to shutdown, as well as boot a little slower next time you power it up.

Shutting down Windows in this way doesn’t really give any notification that it was shutdown fully – other than a slow startup on next boot. If your keyboard is faulty and or the shift key wasn’t held down at the right time you may not have shutdown Windows as you expected. To ensure it is shut down correctly you can use the run box.

Shutdown Windows 10 using the run dialog box

To ensure you are actually performing a full shutdown, you can type a command in to the run dialog box. To get started; hold the Windows Key and press R.

You will be prompted with the following:

Windows Run Dialog Box

You can type commands into this box to execute them. There are several commands for shutting down, but we will just focus on Shutdown and Reboot.

To shutdown Windows 10 completely, type in: shutdown -s -t 00 and then click OK. This will perform a full shutdown of Windows 10 – after which you will need to power the device back on.

If you would like to perform a full shutdown with a reboot you can type in the following command: shutdown -r -t 00 and click OK. Your PC will then power off while completely shutting down Windows 10. It will then power back on automatically.

And there you have it, the ability to reboot Windows to solve issues like you did in previous versions! While you’re here; don’t forget to check out our other Tech Tips!

Are you running the latest version of Windows 10?

Windows 10 was first released in July 2015. It comes in many versions; Home, Pro, Pro For Workstations, Education, and Enterprise.

It also comes in many builds – The first build released for home users using Home or Pro was Windows 10 1507 which was followed quickly by the 1511 Feature Update. The next Feature Updates; 1607 (Anniversary Update) and 1703 (Creators Update) were released 2016 and 2017.

In 2017 Microsoft moved to a twice annual release model for new Feature Updates. This means another version, 1709, was also released in 2017.

Versions 1507 to 1709 all have one thing in common; they have reached their “end of service”. Your Windows 10 device should have automatically downloaded the latest Feature Update before the end of service date was reached – but sometimes things don’t go to plan.

When your device is “out of service” this means you no longer receive security patches for your operating system. This leaves your system vulnerable to attack by malware or hackers.

This means that currently there are 5 versions of Windows 10 that have joined Vista, Office 2007, and Windows XP, in the unsupported software graveyard.

Windows 7 is set to join them in January 2020 – and another build of Windows 10 (1803) is set to join them November 2019.

Windows 10 (1809) end of service is May 2019, and Windows 10 (1903) – The latest version – end of service is December 2020.

If you are not running the latest version (1903), then you should update as soon as possible to ensure you device stays up-to-date and secure.

To check your Windows Version hold the Windows Key and press the letter R. In the Run Dialog Box type in winver and press enter. A window will appear showing your current version of Windows 10.

Feature Updates can be installed via Windows Updates. This can be accessed by holding the Windows Key and pressing the letter R. In the Run Dialog Box type in control update and press enter. Click check for updates and the new version should download automatically. If it doesn’t, you may have to manually update using the upgrade tool provided by Microsoft

The upgrade tool can be download from here:

When the tool is run, it will check to see if your device is compatible with latest Windows 10 and will then install the software. This may take a few hours.

If you require assistance downloading and installing the latest version Windows 10, feel free to contact us.