Category Archives: Tech Tips

Change the Default Browser in Windows 10

In Window 10 Microsoft Edge is the default browser. Even after installing Chrome or Firefox, it will persist as the default until you manually change it. Follow the steps below to change the default browser in Windows 10.


Open Settings by holding the Windows key and pressing i.

Change the default browser

In the Find a setting box type in Default Apps and then click Default Apps in the search results.

Change the default browser

Scroll down to the Web Browser section.

Change the default browser

Click on Microsoft Edge and then click the browser you wish to use.

Change the default browser

You will be asked to confirm that you wish to change the web browser. You will be able to follow these steps to change the default browser any time you wish.

While you’re here: read our previous ‘Tech Tips‘ articles.

Emergency Evacuation Plan and Resources

The Australian climate is harsh; flooding, bushfire, and other natural disasters are commonplace. Bushfires burning across the state are a reminder that we all need to have an emergency plan in place.

There are many resources on the internet for creating an emergency evacuation plan. This includes a toolkit of items you may need during a bushfire or natural disaster. NSW Rural Fire Service have recommendations of what you should have in your emergency kit, as well as articles on planning and preparing for bushfires. The SES also have recommendations for an emergency kit.

Handy Links

The following websites will allow you to keep up to date with current events so you are able to plan accordingly.

  • SES – Your Local Risk: NSW SES provide warnings specific to local areas. Simply enter your postcode or suburb to view the location on the map along with a list of warnings.
  • NSW Rural Fire Service – Fires Near Me: displays all bush and grass fires attended by fire services in NSW and other incidents attended by NSW RFS volunteers.
  • Google – Weather Hazards in Australia: A collection of state level fire-related data in Australia.
  • ABC – Emergency Coverage: shows major events communicated by emergency services. Not all events or evacuations will be shown.
  • NSW Government – Live Traffic NSW: Live updates, traveller information and personalised alerts for NSW roads.

Using the Cloud

These days most of our documents and photos are stored in digital format. Having a copy of important data on an external hard drive means if you were to leave in a hurry you can grab the external hard drive along with your evacuation kit. It could even be stored in your evacuation kit.

The downside to this is that the hard drive may not be completely up to date. This is where cloud comes into play.

People are often wary of the cloud. They worry malicious actors may access their accounts and view their data. Most successful attacks on cloud services are due to weak or reused passwords. Always use a unique password for each account and enable 2FA where available.

Below is a list of various cloud services.

  • Spideroak One Backup – Zero knowledge security and privacy focused cloud storage. Needs to be setup on a PC or Mac. Zero knowledge means that Spideroak cannot see your files as they are secured via a key created during setup. Once the initial setup has been completed, apps can be downloaded for mobile devices. Unfortunately Spideroak do not offer a free plan.
  • iCloud – Apple native cloud storage. Works best with Apple Devices but can also be used on PC or Android. 5GB for free. Plans can be upgraded to give more storage.
  • Google Drive/Google Photos – Android native cloud storage. Google Drive offers 15GB of storage for free. If more storage is required you can upgrade to Google One. Google Photo is free for all photos up to 16MP and video up to 1080p HD. This is also compatible with Apple Devices and PC.
  • Dropbox – Is another popular multi-platform cloud provider. They offer 5GB storage for free with paid plans available if more storage in required.
  • OneDrive – Offers 5GB for free. Plans for larger storage can be purchased. Office 365 Subscriptions include 1TB of storage. One Drive is available for mobile devices, Mac, and PC.

Storing Photos

All of these cloud providers offer a mobile app which gives you the ability to instantly upload new photos taken on your mobile device into the cloud.

Having this automated system is a great way to ensure you’ll have access to all your photos whenever you need them. These photos will be available to any device you install the service on.

The client that runs on Mac and PC will also have an option to automatically uploads photos imported from a digital camera.

Storing Documents

Documents can also be stored in these cloud services and shared among devices. This is especially handy for things like copies of Birth Certificates, Licenses, and Insurance documents.

For important documents, such as Birth Certificates, Licenses, Insurance documents it would be recommended to have an original copy in your evacuation kit – with the cloud copy being a backup.

Emergency Phone Numbers

You should have a printed copy of emergency numbers as well as storing them in your mobile device.

  • Emergency: 000
  • SES: 132 500
  • Bush Fire Information Line – 1800 NSW RFS (1800 679 737)
  • NSW Police (non-emergencies) – 131 444
  • Phone numbers for Family, Friends, and Neighbors.
  • Phone numbers for your Local Council, Insurance Company, Water and Electricity suppliers.

Have a Plan

I have limited this blog post to the digital/online side of your plan. There are many other items you may need during an emergency or extended time away from your home. Please read the other resources provided by RFS and SES and do research on what it best for you and your family. Listen to the advice of emergency services and stay safe!

Are you running the latest version of Windows 10?

Windows 10 was first released in July 2015. It comes in many versions; Home, Pro, Pro For Workstations, Education, and Enterprise.

It also comes in many builds – The first build released for home users using Home or Pro was Windows 10 1507 which was followed quickly by the 1511 Feature Update. The next Feature Updates; 1607 (Anniversary Update) and 1703 (Creators Update) were released 2016 and 2017.

In 2017 Microsoft moved to a twice annual release model for new Feature Updates. This means another version, 1709, was also released in 2017.

Versions 1507 to 1709 all have one thing in common; they have reached their “end of service”. Your Windows 10 device should have automatically downloaded the latest Feature Update before the end of service date was reached – but sometimes things don’t go to plan.

When your device is “out of service” this means you no longer receive security patches for your operating system. This leaves your system vulnerable to attack by malware or hackers.

This means that currently there are 5 versions of Windows 10 that have joined Vista, Office 2007, and Windows XP, in the unsupported software graveyard.

Windows 7 is set to join them in January 2020 – and another build of Windows 10 (1803) is set to join them November 2019.

Windows 10 (1809) end of service is May 2019, and Windows 10 (1903) – The latest version – end of service is December 2020.

If you are not running the latest version (1903), then you should update as soon as possible to ensure you device stays up-to-date and secure.

To check your Windows Version hold the Windows Key and press the letter R. In the Run Dialog Box type in winver and press enter. A window will appear showing your current version of Windows 10.

Feature Updates can be installed via Windows Updates. This can be accessed by holding the Windows Key and pressing the letter R. In the Run Dialog Box type in control update and press enter. Click check for updates and the new version should download automatically. If it doesn’t, you may have to manually update using the upgrade tool provided by Microsoft

The upgrade tool can be download from here: https://microsoft.com/en-au/software-download/windows10

When the tool is run, it will check to see if your device is compatible with latest Windows 10 and will then install the software. This may take a few hours.

If you require assistance downloading and installing the latest version Windows 10, feel free to contact us.