Category Archives: Tech Tips

Tech-Savvy Tuesdays

Internet Centre will be open for Tech-Savvy Tuesdays.

If you are having trouble wrangling your technology, pop in and see Josh on Tuesdays between 9:30am and 4:30pm. Bookings are preferred.

One-on-one lessons are available and computer parts/accessories, and inks can also be purchased in store on Tech Savvy Tuesdays.

I look forward to seeing you there!

End of Support for Windows 8.1

On January 10, 2023, support for Windows 8.1 ended. This means if you are still running Windows 8.1 (or an earlier Windows operating system) you will no longer receive updates to patch security vulnerabilities.

This leaves you vulnerable on the internet, and may allow a cyber criminal to gain access to your data.

For these older machines, the good news is, you can still upgrade to Windows 10 for free. This can be done using the Media Creation Tool available from Microsoft.

When the tool is run, it will check to see if your device is compatible with Windows 10 and will then install the software. This may take a few hours.

I recommended backing up your data before starting the upgrade.

More advanced users may want to download the Windows 10 ISO file, and install a fresh version of Windows. This can be picked as an option in the upgrade tool. The ISO will need to be written to a bootable USB or CD.

Windows 10 will be supported until October 14, 2025, after which you will be required to upgrade to Windows 11. Due to hardware requirements, machines running Windows 8.1 may not be compatible with Windows 11.

If you require assistance downloading and installing Windows 10 or purchasing a Windows 10 license, feel free to contact us.

Starlink Testing

As part of Council’s recent Mobile Hub at Quandialla, Council utilised their Starlink in order to allow staff to access email, work files and make a connection back to the main office to provide services to those in attendance.

Calls were also tested via Calls over WiFi on an iPhone on the day which worked well. This of course requires your service provider to support this functionality.

Throughout the day I ran speed tests on Starlink. Results varied between 125mbps and 216mbps – which is impressive.

At the time of writing this post, my iiNet NBN connection at the Internet Centre in Grenfell is giving maximum speed of 73.52mbps.

Tradition satellite connections tend to have a higher latency. That is the number of milliseconds it takes to send data to the connecting server. The NBN connection is much better with 16ms. Whereas Starlink is 46ms at the time of the quickest test. Anything under 40ms is regarded as excellent. Most users wouldn’t notice any lag until latency is over 100ms.

On the day we had 10 devices connected to the Starlink and did not notice any slowness.

The next Mobile Hub will be held at Caragabal Memorial Hall on
Tuesday, 29th November 2022, 9:30am to 3:00pm. If you would like to see Starlink in action or have any IT questions feel free to pop by for a chat.

Grenfell Internet Centre and Weddin Shire Council are not affiliated with nor do they receive any financial compensation for any Starlink services.